Terms & Conditions


Effective Date: 28/05/25

Welcome to lampz.com.au, operated by Digital Horizons Trust Trading As Lampz (“we”, “our”, “us”). By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

Use of Website
You agree to use this website for lawful purposes only. You must not misuse our website, interfere with its security, or attempt to access areas or data not intended for you.

Product Information
We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that all information is error-free. We reserve the right to correct any errors and to change or update information at any time without prior notice.

Pricing & Payment
All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated. Payments are processed securely through our nominated payment providers. Orders will not be processed until payment has been received in full.

Shipping
We offer free standard shipping Australia-wide on all orders over $100. For orders under $100, a standard shipping fee of $10 applies. Express shipping is available for $15 on all orders. Orders are typically processed and dispatched within 1–2 business days. Delivery times vary depending on your location and selected shipping method.
For full details, please refer to our Shipping Policy at https://lampz.com.au/pages/shipping-policy

Returns & Refunds
We accept returns under the following conditions:

  • The item is unused, in its original condition, and in the original packaging

  • The return request is initiated within 30 days of receiving your order

We do not accept returns for items that have been used, assembled, or altered, or for clearance or final sale items (unless damaged or faulty).

To initiate a return, email info@lampz.com.au with your order number, a brief explanation, and photos if the item is damaged or faulty. Once approved, we’ll provide return instructions.

Return shipping costs are the customer’s responsibility unless the item is faulty or damaged. We recommend using tracked shipping. Refunds will be processed within 5–7 business days after we receive and inspect the item. Shipping costs (if applicable) are non-refundable.

More info is available on our Returns Policy at https://lampz.com.au/pages/returns-policy

Damaged or Faulty Items
If your item arrives damaged or defective, please email info@lampz.com.au within 7 days of delivery with your order number and photos. We will arrange for a replacement or refund as quickly as possible.

Exchanges
We do not offer direct exchanges. If you wish to replace an item, please return the original for a refund and place a new order.

Intellectual Property
All content on this site—including images, text, logos, and product designs—is owned by or licensed to Digital Horizons Trust Trading As Lampz and is protected by intellectual property laws. You may not reproduce, distribute, or exploit any content without our prior written consent.

Limitation of Liability
To the extent permitted by law, we exclude all liability for any loss or damage (direct, indirect, or consequential) that may arise from your use of this website or any products purchased through it.

Privacy
Your use of our site is subject to our Privacy Policy at https://lampz.com.au/pages/privacy-policy. By using our site, you consent to the collection and use of your information as outlined in that policy.

Governing Law
These Terms are governed by the laws of Queensland, Australia. Any disputes will be resolved in the courts of Queensland.

Changes to Terms
We may update these Terms at any time without notice. Changes are effective immediately upon posting on this page. Continued use of the site indicates your acceptance of the updated Terms.

Contact Us
If you have any questions, please contact:
Digital Horizons Trust Trading As Lampz
Email: info@lampz.com.au
Website: https://lampz.com.au